Venue diagnosis: an honest brand audit for London restaurants and bars.
Before you spend on a new website or a new logo, find out what is actually wrong. We review how your venue appears online, in print and in the room, then tell you honestly where the gap is. From £400, credited against any package.
What we look at
Your website
How it looks on a phone, how fast it loads, and whether a guest can find the menu, hours and booking in seconds.
Search presence
What appears when someone searches for you, and whether your Google Business Profile and website agree.
Menus and print
Whether your menus read well, match your brand and are easy to update.
Social pages and reviews
What your pages say about you, and what guests say back.
The room
How the venue reads in person or in photographs, and whether the brand online matches the experience.
What you get.
A written diagnosis: where the gap is, what to fix first, what can wait, and what it would take.
It is yours to keep, whether or not you work with us. If you do go on to a package, the full diagnosis fee is credited against it.
What it costs. From £400.
What we need from you.
- Your venue’s name and area
- Links to your website, social pages and Google Business Profile
- Your current menus
- A conversation about who you want in the room
Not sure which service you need? That is exactly what the diagnosis is for. Browse our services to see what it might lead to.
Questions we get asked
What is a venue diagnosis?
A written, honest audit of how your venue appears online, in print and in the room, with a clear order of what to fix first. It is from £400, and the full amount is credited against any package if you go on to work with us.
Do we have to hire you after the diagnosis?
No. The diagnosis is yours to keep and to use with anyone. If you do want us to carry on, the diagnosis fee is credited against the package.
How long does a project take?
It depends on the scope. We agree a timeline in writing before any work starts, so you know what arrives and when.
Do you only work with venues in London?
We are based in London and work with London venues first, with most of our experience in West London. If you are elsewhere, ask, and we will tell you honestly whether we can do a good job from a distance.
Tell us about your venue.
We’ll tell you, honestly, where the gap is.